1. Terms & Conditions
Effective Date: 14 December 2025
Welcome to ALEXANDER ROYS. By accessing or using our website, you agree to the following terms:
1. About Us
• ALEXANDER ROYS is operated by AR Atelier Ltd, a UK company based in London.
• Registered company number: 16736020
• VAT number: not applicable
• Contact email: info@alexanderroys.com
2. Orders & Payment
• Orders are subject to acceptance and availability.
• Payment is accepted via credit/debit cards, PayPal, Apple Pay.
• All prices are exempt of VAT unless stated otherwise.
• Payments are processed securely and encrypted for safety.
3. Shipping
• ALEXANDER ROYS provides free standard shipping worldwide.
• All orders are made-to order in our London atelier and are processed within 7–10 business days.
• For full shipping details, including estimated delivery times and customs/duties responsibilities, please see our Shipping Policy.
4. Returns & Exchanges
• Returns accepted within 14 days of delivery.
• Customers are responsible for return shipping, except for faulty or damaged items.
• Items must be unworn, unused, and in original packaging.
• Refunds are only issued for intact garments at ALEXANDER ROYS’ discretion.
• Items returned worn, used, or damaged may be refused for a refund and returned to the customer at their own cost.
• Refunds are processed after inspection.
• Faulty or damaged items on delivery: ALEXANDER ROYS covers return shipping and provides a full refund or replacement.
5. Intellectual Property
• All content on this website, including images, text, designs, and logos, is owned by ALEXANDER ROYS.
• Unauthorized use is prohibited.
6. Limitation of Liability
• ALEXANDER ROYS is not liable for indirect or consequential losses.
• Liability for faulty products is limited to a refund, repair, or replacement.
7. Governing Law
• These terms are governed by the laws of England and Wales.
• Disputes must be brought before the courts of England and Wales.
8. Disclaimers
• Colours may vary due to photography or screen differences.
• Garment sizes may vary slightly; refer to sizing guides where available.
2. Privacy Policy
Effective Date: 14 December 2025
ALEXANDER ROYS respects your privacy and is committed to protecting your personal data.
1. Data We Collect
• Name, email, billing & shipping address, payment information.
• Cookies and analytics data for website functionality and marketing.
2. How We Use Your Data
• To process orders and communicate with you.
• To improve our products, website, and marketing.
• To send marketing communications (with your consent).
• To comply with legal obligations.3. Data Sharing
• Data is shared only with service providers for shipping, payment, or analytics.
• Data is not sold to third parties.
4. Your Rights (GDPR / Privacy)
• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request restriction of processing or data portability.
• Applies to EU, UK, and other international customers where applicable.
5. Data Retention
• Data is retained only as long as necessary to fulfill orders or comply with legal obligations.
6. Contact
• Questions regarding privacy can be sent to: [Insert email]3. Shipping Policy
• Free standard shipping worldwide on all orders.
• All orders are made-to order in our London atelier and are ready to ship within 7–10 business days.
• Estimated delivery times:
• UK: 3–5 business days
• EU: 5–7 business days
• USA: 7–12 business days
• Other international destinations: 10–15 business days (approximate)International shipping responsibilities:
• UK, EU, USA: ALEXANDER ROYS assumes responsibility for customs fees, duties, or taxes.
• All other countries: customs fees, duties, or taxes are the responsibility of the recipient and will be calculated, displayed, and charged at checkout.
• Tracking information is provided once orders are dispatched.
4. Returns & Refunds Policy
• Returns accepted within 14 days of delivery.
• Customers are responsible for return shipping, except for faulty or damaged items.
• Items must be unworn, unused, and in original packaging.
• Refunds are only issued for intact garments at ALEXANDER ROYS’ discretion.
• Items returned worn, used, or damaged may be refused for a refund and returned to the customer at their own cost.
• Refunds processed after inspection of returned items.
• Faulty or damaged items on delivery: AR Atelier Ltd covers return shipping and provides full refund or replacement.
5. Cookie Policy
• Website uses cookies to enhance user experience, analyze traffic, and for marketing.
• Consent is assumed by continued use; cookies can be managed via browser settings.
• Types of cookies:
• Essential cookies: Required for website functionality.
• Analytics cookies: Help understand site performance.
• Marketing cookies: Personalize advertising and promotions.
6. Accessibility Statement
• ALEXANDER ROYS is committed to making its website accessible to all users.
• We continuously improve usability for users with disabilities and welcome feedback at info@alexanderroys.com.
Effective Date: 14 December 2025
Welcome to ALEXANDER ROYS. By accessing or using our website, you agree to the following terms:
1. About Us
• ALEXANDER ROYS is operated by AR Atelier Ltd, a UK company based in London.
• Registered company number: 16736020
• VAT number: not applicable
• Contact email: info@alexanderroys.com
2. Orders & Payment
• Orders are subject to acceptance and availability.
• Payment is accepted via credit/debit cards, PayPal, Apple Pay.
• All prices are exempt of VAT unless stated otherwise.
• Payments are processed securely and encrypted for safety.
3. Shipping
• ALEXANDER ROYS provides free standard shipping worldwide.
• All orders are made-to order in our London atelier and are processed within 7–10 business days.
• For full shipping details, including estimated delivery times and customs/duties responsibilities, please see our Shipping Policy.
4. Returns & Exchanges
• Returns accepted within 14 days of delivery.
• Customers are responsible for return shipping, except for faulty or damaged items.
• Items must be unworn, unused, and in original packaging.
• Refunds are only issued for intact garments at ALEXANDER ROYS’ discretion.
• Items returned worn, used, or damaged may be refused for a refund and returned to the customer at their own cost.
• Refunds are processed after inspection.
• Faulty or damaged items on delivery: ALEXANDER ROYS covers return shipping and provides a full refund or replacement.
5. Intellectual Property
• All content on this website, including images, text, designs, and logos, is owned by ALEXANDER ROYS.
• Unauthorized use is prohibited.
6. Limitation of Liability
• ALEXANDER ROYS is not liable for indirect or consequential losses.
• Liability for faulty products is limited to a refund, repair, or replacement.
7. Governing Law
• These terms are governed by the laws of England and Wales.
• Disputes must be brought before the courts of England and Wales.
8. Disclaimers
• Colours may vary due to photography or screen differences.
• Garment sizes may vary slightly; refer to sizing guides where available.
2. Privacy Policy
Effective Date: 14 December 2025
ALEXANDER ROYS respects your privacy and is committed to protecting your personal data.
1. Data We Collect
• Name, email, billing & shipping address, payment information.
• Cookies and analytics data for website functionality and marketing.
2. How We Use Your Data
• To process orders and communicate with you.
• To improve our products, website, and marketing.
• To send marketing communications (with your consent).
• To comply with legal obligations.3. Data Sharing
• Data is shared only with service providers for shipping, payment, or analytics.
• Data is not sold to third parties.
4. Your Rights (GDPR / Privacy)
• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request restriction of processing or data portability.
• Applies to EU, UK, and other international customers where applicable.
5. Data Retention
• Data is retained only as long as necessary to fulfill orders or comply with legal obligations.
6. Contact
• Questions regarding privacy can be sent to: [Insert email]3. Shipping Policy
• Free standard shipping worldwide on all orders.
• All orders are made-to order in our London atelier and are ready to ship within 7–10 business days.
• Estimated delivery times:
• UK: 3–5 business days
• EU: 5–7 business days
• USA: 7–12 business days
• Other international destinations: 10–15 business days (approximate)International shipping responsibilities:
• UK, EU, USA: ALEXANDER ROYS assumes responsibility for customs fees, duties, or taxes.
• All other countries: customs fees, duties, or taxes are the responsibility of the recipient and will be calculated, displayed, and charged at checkout.
• Tracking information is provided once orders are dispatched.
4. Returns & Refunds Policy
• Returns accepted within 14 days of delivery.
• Customers are responsible for return shipping, except for faulty or damaged items.
• Items must be unworn, unused, and in original packaging.
• Refunds are only issued for intact garments at ALEXANDER ROYS’ discretion.
• Items returned worn, used, or damaged may be refused for a refund and returned to the customer at their own cost.
• Refunds processed after inspection of returned items.
• Faulty or damaged items on delivery: AR Atelier Ltd covers return shipping and provides full refund or replacement.
5. Cookie Policy
• Website uses cookies to enhance user experience, analyze traffic, and for marketing.
• Consent is assumed by continued use; cookies can be managed via browser settings.
• Types of cookies:
• Essential cookies: Required for website functionality.
• Analytics cookies: Help understand site performance.
• Marketing cookies: Personalize advertising and promotions.
6. Accessibility Statement
• ALEXANDER ROYS is committed to making its website accessible to all users.
• We continuously improve usability for users with disabilities and welcome feedback at info@alexanderroys.com.